Service Packages
Your Equipment’s Future Secured
Service Maintenance Options
Every hospital has its individual needs regarding maintaining their medical devices. We provide various maintenance options to fit our customers need which in turn helps plan and fix their costs. Our customers can opt for multi-year service contracts to assist with the control of lifetime costs.
All the maintenance options that we offer include interim corrective maintenance visits. No call out fees are charged for genuine fault calls. These options include any additional labour require should a repair be carried out in our service centre.
Standard
Our Standard level of maintenance cover is a basic level which only includes annual service kits. However, interim corrective maintenance visits are not charged in addition, and this maintains uptime maximising the hours the device is available should a fault be reported.
Enhanced 357
Our Enhanced level of maintenance cover is built off the same principles of the Standard level of maintenance cover but has added value. Major service kits and gas hose replacement are included as well as loan equipment as required. This level of maintenance cover can only be purchased at point of sale for a fixed term of 3, 5 or 7 years.
Premium
Our Premium level of maintenance cover is essentially a fully comprehensive contract that provides our customers with complete peace of mind. This includes all service kits, gas hose replacement and additional parts as required. It enables you to easily forecast costs for the medical device’s lifecycle and reduce any additional expenses.
Service Training
Inspiration Healthcare provides service training to its customers on various medical device’s it sells. This enables our customers to perform maintenance and repair on them. We provide continued technical support and updates as need during the trainee’s certification period via our service centre support team.
